Frequently Asked Questions

Get answers to frequently asked questions about what to expect during your telehealth appointment, and details about our medications and program.

Telehealth

How do I have a consultation with one of your medical providers?
To Start, simply go to https://bit.ly/OrderlyMeds and click 'Start Today'. We have an easy online process that will take you through a quick virtual health screening questionnaire to collect information on your medical history and determine your eligibility. Our internal team reviews your information and submits you to our doctors at Beluga Health. They will have a consult with you and if approved, your prescription will be sent to one of our pharmacies for compounding. If you are located in Michigan, Louisiana or New Mexico, your information will be sent to Telegra MD, and you will schedule a live video visit with a doctor. 
Who are the OrderlyMeds medical providers? Are they licensed?
OrderlyMeds has licensed providers in all states. Our healthcare professionals are board-certified physicians that provide the highest standard of care for your weight loss needs. Our physician network is LegitScript certified, with veteran clinical oversight, available in all 50 states. 
How quickly is treatment prescribed?
Creating your account and filling out your online health screening application can be completed in minutes at your convenience. Within 48 hours our licensed medical providers will review your information and prescribe treatment if appropriate. Some states require by law that visits are completed via video, which you can schedule at your convenience. Most patients can schedule their visit within 1-2 days.
Do you have licensed providers in my state?
Yes - our physician network is available in all 50 states.
Can I talk to a doctor via phone call or video?
Your provider consultation is done by chatting with the doctor via chat in your OrderlyMeds patient portal. If you are located in New Mexico, Michigan, or Louisiana, you will consult with your provider via live video. All follow ups with a provider will be conducted via your patient portal chat. We’ll alert you via text any time you have a new message from our medical team.

Important safety information

Your safety is our first priority. Learn more about key GLP-1 medication details, side effects, and other important info about your treatment.

Looking for something else?

Didn't find what you're looking for? Call, text or email our Customer Support team to get the answers you need to any questions you might have.

Get started on your weight loss journey

Answer a few quick questions about yourself and get a recommendation for a medication that can help you reach your weight loss goals.

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