Provider support—when you need it
Message your provider as often as you need

Suggested Links
Kickstart your journey with expert resources, exclusive perks, easy provider access through our app, and a supportive community—plus rewards when you share the journey.

Everything you need to help you begin, and stay, on track.
Don’t have an iPhone? That’s okay! Log in to access the same features from your patient portal.
Message your provider as often as you need

Check in with your provider and receive your refill

Get discounts and free access to nutrition, fitness and mental health support


† They will receive a $50 credit toward their second purchase with OrderlyMeds
‡ Please review all referral program FAQs to make sure you get full credit for your referrals!
Get the answers to commonly asked questions about your shipment.
You’ll receive your vial, syringes, and alcohol swabs. If anything is missing, please let us know right away. Your vial may be inside a foil pack—be sure to check all packaging carefully.
Ice packs may be included. It’s completely normal if they arrive melted, and the package may feel warm (or very cold in the winter).
Do not freeze your medication. Store in the refrigerator when it arrives, preferably in the door or toward the front of your refrigerator—never in the freezer.
Your dosing instructions will be in your medical chat with your provider, which you can access via your patient portal. Log in to your patient portal to access MedChat. If you’re unsure about dosing, please call or text us at 866.971.5161 and we’d be happy to assist you.
Doses are measured in units (the numbers marked on your syringe), not milligrams. Your dose does not always equal the units you need to draw in your syringe. You can use our Dosage Calculator tool to determine how many units to inject based on the dosage you need to take, and the concentration written on your vial.
The Beyond Use Date (BUD) is the date after which a compounded medication should not be used.
Join our Facebook community to connect with others on the same journey, share tips, and get ongoing support to stay motivated and on track.
Join nowGet a response within 24 hours when you call or text our Customer Support team.
866.971.5161