FAQs

Our pricing covers in inclusive of everything: your doctor’s visit, medication, syringes, and shipping.

We have no membership fees or hidden costs—what you see is what you pay!

No, we do not accept CareCredit® cards currently.

The only products that include a price increase for higher doses are our extended BUD (best use by) compounded GLP-1 and GLP-1/GIP products. We charge an additional $50/month for higher compounded GLP-1/GIP doses (10mg, 12.5mg and 15mg doses), and an additional $20/month for higher compounded GLP-1 doses (1.5mg, 2mg or 2.5mg). All other product plans are offered at the same price for all available doses.

Yes, we do accept both Health Savings Account (HSA) and Flexible Spending Cards (FSA) as forms of payment. Our medications and services are typically considered eligible expenses for these funds. You can use these cards just like a regular debit card for payment. If needed, we can provide documentation for your records. This option offers flexibility in managing your healthcare expenses. Please ensure your card has sufficient funds to cover the cost of the medication and be aware that some administrators may require expense verification which you may download from your customer portal. If you encounter any issues with your card or need additional information, feel free to send us an email at: support@orderlymeds.com.

No, we do not accept insurance. However, you can use your HSA or FSA card for payment.

Currently, we require full payment for each month’s medication at the time of ordering. Our service is offered on a month-to-month basis, so you only commit to one month at a time and aren’t locked into a long-term financial contract. While we don’t have payment plans at the moment, we regularly review our payment options based on customer feedback for potential future changes.

Yes, you can purchase multiple vials at a time. Please visit our Plans & Pricing page to see all available multi-month plan options.

We currently only accept credit card and FSA/HSA payments. While we don’t offer mobile wallet payment options at the moment, we regularly review our payment options based on customer feedback for potential future changes.

We request payment during your medical screening to streamline the process, similar to how you pay a copay before seeing a doctor. This ensures we have everything ready for an efficient screening and helps us maintain high service standards. Your payment is secure and fully refundable if our providers determine you’re ineligible. At OrderlyMeds, your satisfaction is our priority, and we aim to provide clear and reliable service throughout your experience.

Our pharmacies provide all the syringes and alcohol prep pads necessary for your injections, no need to pay extra. 

While we do not offer price matching, we work hard to keep our medications as affordable as possible. This allows us to maintain consistent pricing across all doses, ensuring you receive the best value for your treatment.

All our pharmacy partners are 503A designated. These traditional compounding pharmacies create customized medications tailored to individual prescriptions and are regulated by state boards and the FDA. They must adhere to USP standards, and are also subject to specific sections of the Federal Food, Drug and Cosmetic Act (FDCA), including requirements for compounding drugs based on valid patient-specific prescriptions. The FDA also inspects these pharmacies to ensure they meet safety standards and do not compound under insanitary conditions.1

Our proprietary technology streamlines the pharmacy selection process, choosing the best pharmacy for your medication based on your location, order volume, shipping times, and pricing. This ensures you receive your medication as quickly as possible while keeping our prices low. As a result, we cannot guarantee which specific pharmacy will fulfill your order. We appreciate your understanding! 

1. Compounding | FDA

No, we cannot expedite orders at this time. 

When you sign up, you can cancel anytime before the doctor finalizes your prescription. Once your prescription is written after your medical consultation, cancellation is no longer possible. If you’re denied a prescription, don’t worry—we’ll fully refund your payment!

Refunds may take 3-5 business days to appear in your bank account, depending on your bank’s processing times. Unfortunately, this is something beyond our control at OrderlyMeds. Thank you for your understanding!

When you sign up, you can cancel any time before the doctor finalizes your prescription, unless you’ve selected a multi-month plan. Our standard sign-up process includes month-to-month plans as well as multi-month options. If you have any questions, feel free to reach out!

You have options for both of our GLP-1 treatments for multi-month ordering. Please review your options here: Multi-Month GLP-1 or Multi-Month GLP-1/GIP.

If you need extra syringes or accidentally damage the ones from the pharmacy, we recommend visiting your local pharmacy or ordering more online.

Please report a lost or stolen package through the UPS or FedEx portal, and they’ll provide you with a claim ID. Once you have the claim ID, just send it to us, and we can pass it along to the pharmacy to verify and arrange for a replacement. 

We strive to be as transparent as possible throughout the entire process, including before payment. You can expect your shipment to arrive in about 8-10 business days (though we often do a little better than that)!

You can check in earlier or later than your scheduled date! Our system will send you a reminder 15 days before your actual check-in date.

We will provide tracking details once the pharmacy shares them with us. For real-time updates, we recommend downloading the UPS or FedEx Delivery Manager app to receive notifications as soon as the pharmacy generates the shipping label.

Our one monthly price covers everything: doctor visit, medication, syringes, and shipping —no hidden fees or extra costs. We do not have membership or subscription fees!

We have an easy three-step process that will take you through a quick online eligibility form, then you select the product and submit payment and fill out the health screening form online. Our internal team reviews your information and submits you to our doctors. They will have a text consult with you and if approved, your prescription will be sent to one of our pharmacies for compounding. If you are located in Michigan, Louisiana or New Mexico, your information will be sent to Telegra MD, and you will schedule a live video visit with a doctor. If for any reason you are not approved for the medication, we will immediately process a full refund. Our pharmacy ships out the medication after complete.

Click here to get started and check your eligibility.

Our licensed providers will determine your eligibility for a compounded GLP-1 injection prescription. Our general requirements include:
– You must be 18 years old or older
– Have a BMI greater than 27
– Are not pregnant
– Do not have certain medical conditions (i.e. thyroid cancer or hyperthyroidism, gastroparesis, pancreatic cancer or pancreatitis, MEN2 syndrome, or inflammatory bowel disease).
– Require a compounded preparation that produces a significant difference for your needs compared to the FDA-approved product
This is not a complete list of qualifying requirements. As a part of our process, you will need to complete an online health screening with our telehealth providers to ultimately determine whether you are eligible to be prescribed compounded GLP-1 injections.

You will receive text and email reminders before your check-in, where you can share how you’re feeling on the medication and decide if you want to stay at your current dose or request an increase. The medical team will review your feedback, write a new prescription, and send it to the pharmacy. After that, the shipping process will be the same as before, and you’ll receive tracking details via email once it ships.

Provided there are no delays, within 24-48 hours after completing your health screen, your provider will send you a message through the patient portal chat. We’ll alert you via text when you get new messages. This timeframe begins once you have successfully submitted all required information. To ensure the fastest possible response, please complete all sections of the health screen thoroughly, respond promptly if additional information is requested, and double-check that all submitted information is accurate. If you experience any issues or do not hear from the doctor within the specified timeframe, please contact our customer support team. If you are located in Michigan, Louisiana or New Mexico, your information will be sent to Telegra MD, and you will schedule a live video visit with a doctor.

OrderlyMeds does not require bloodwork for prescribing our medications. Our healthcare providers make prescribing decisions based on the medical information you provide during the consultation, including your health history, current medications, and any relevant symptoms or conditions. However, while bloodwork is not required, our providers might recommend it in certain cases if they believe it would benefit your overall health management. Regular check-ups with your primary care physician, which may include bloodwork, are always encouraged as part of maintaining your general health. If you have recent bloodwork results that you think might be relevant, you are welcome to share them, but it is not a requirement for our service.

Our medications belong to a class of medications known as glucagon-like peptide-1 (GLP-1) receptor agonists. It mimics the GLP-1 hormone that is released in the gastrointestinal tract in response to eating. One role of GLP-1 is to prompt the body to produce more insulin, which reduces blood glucose (sugar). GLP-1 in higher amounts also interacts with the parts of the brain that reduce appetite and signal a feeling of fullness. 

You can check iA drug may be compounded for a patient who cannot be treated with an FDA-approved medication, such as a patient who has an allergy to a certain dye and needs a medication to be made without it, or an elderly patient or a child who cannot swallow a tablet or capsule and needs a medicine in a liquid dosage form. Practitioners in hospitals, clinics, and other health care facilities sometimes provide compounded drugs to patients when an FDA-approved drug is not medically appropriate to treat them. In these situations, compounding can serve an important patient need. n earlier or later than your scheduled date! Our system will send you a reminder 15 days before your actual check-in date.

Compounded GLP-1s can’t promise weight loss, and results with GLP-1s can vary widely from person to person. In a 68- and 72-week clinical trial studying Wegovy* (2.4 mg) and Zepbound** (15 mg) in patients without diabetes and with BMI ≥30, or BMI ≥27 with a weight-related condition, the average weight loss was 15% and 20%, when paired with diet and exercise changes (compared to 2.4% and 3.1%, respectively, with diet and exercise alone).

*Wegovy® is a registered trademark of Novo Nordisk. We do not claim affiliation with or endorsement by Novo Nordisk.
**Zepbound® ia a registered trademark owned or licensed by Eli Lilly and Company, . We do not claim affiliation with or endorsement by Eli Lily and Company.

Weight loss effects with taking compounded GLP-1s are unique to each person. On average, these medications can lead to 15-20% weight loss over a year, translating to about 1-3 pounds a week for many. Factors like starting weight, diet, exercise, and metabolism all play a role, and results often come gradually. Combining GLP-1s with healthy eating and regular exercise can enhance your results. 

We request payment during your medical screening to streamline the process, similar to how you pay a copay before seeing a doctor. This ensures we have everything ready for an efficient screening and helps us maintain high service standards. Your payment is secure and fully refundable if our providers determine you’re ineligible. At OrderlyMeds, your satisfaction is our priority, and we aim to provide clear and reliable service throughout your experience.

1. Zepbound Efficacy

2. Wegovy Efficacy

3. Compounding | FDA

At OrderlyMeds, safety and quality are our top priorities. Our business, medical team, and pharmacies are rigorously reviewed by Legitscript.com every six months to ensure we meet high standards for safety and product quality. You can find the LegitScript badge at the bottom of our website and verify our certification on their site. Plus, check out our active Facebook community to see real experiences from people on their health journeys with us: [https://bit.ly/Orderly-Facebook]

OrderlyMeds was created to save you time and money by offering fast, convenient care with medications shipped directly to your home. We provide transparent pricing with no hidden fees or subscriptions, allowing you to enjoy affordable treatment without needing insurance or in-person doctor visits!

You can start your treatment anytime, 24/7, without the hassle of a lengthy in-person doctor’s visit. Just fill out a quick health screening questionnaire, and our providers will prescribe your medication if it’s a good fit for you. It’s that simple!

Our products are available for purchase on a monthly basis with no commitment, and there are no hidden fees or subscriptions required to get started.

Our program includes comprehensive mental health support through our partnership with BetterHelp. You will receive 1 free month of BetterHelp when you become an OrderlyMeds customer. View our Partnerships page to learn more.

When you become an OrderlyMeds customer, you will get free access to a fitness and nutrition app that provides exercise, nutrition, and habit-coaching features, along with in-app messaging, and progress tracking. We also partner with additional fitness and nutrition companies to get you discounts on their products and services.

OrderlyMeds has licensed providers in all states. Our healthcare professions are board-certified physicians that provide the highest standard of care for your weight loss needs. Our physician network is LegitScript certified, with veteran clinical oversight, available in all 50 states.

Creating your account and filling our your online health screening application can be completed in minutes at your convenience. Within 48 hours our licensed medical providers will review your information and prescribe treatment if appropriate. Some states require by law that visits are completed via video, which you can schedule at your convenience. Most patients can schedule their visit within 1-2 days.

Yes – our physician network is available in all 50 states.

Your provider consultation is done by chatting with the doctor via chat in your OrderlyMeds patient portal. If you are located in Louisiana, Mississippi, New Mexico, Kansas or West Virginia, you will consult with your provider via live video. All follow ups with a provider will be conducted via your patient portal chat. We’ll alert you via text any time you have a new message from our medical team.